Cookie Policy

1. Introduction

This Cookie Policy explains how Kiwiwhisper ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This policy should be read in conjunction with our Privacy Policy and Terms of Use. By using our website, you consent to the use of cookies as described in this policy, in accordance with New Zealand privacy laws and regulations.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners. They enable websites to remember your actions and preferences over a period of time, enhancing your browsing experience.

2.1 Types of Cookies

Cookies can be classified in several ways:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted
• First-Party Cookies: Cookies set by the website you're visiting
• Third-Party Cookies: Cookies set by domains other than the website you're visiting

3. How We Use Cookies

We use cookies for various purposes to enhance your experience on our website:

3.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms. Essential cookies include:

• Cookie consent preferences
• Session management
• Security features
• Load balancing

Legal Basis: These cookies are necessary for the legitimate operation of our website and do not require explicit consent under New Zealand law.

3.2 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies allow us to:

• Count visits and traffic sources
• Measure and improve website performance
• Understand which pages are most and least popular
• See how visitors navigate through the site
• Identify technical issues and optimize user experience

Duration: Analytics cookies typically persist for 1-2 years

Legal Basis: Your consent, which you can withdraw at any time through our cookie preference center

3.3 Marketing Cookies

Marketing cookies track your browsing activity and are used to deliver relevant content and measure campaign effectiveness. These cookies help us:

• Deliver content relevant to your interests
• Track the effectiveness of informational campaigns
• Limit the number of times you see particular content
• Measure audience engagement

Duration: Marketing cookies typically persist for 30 days to 2 years

Legal Basis: Your explicit consent, which you can manage through our cookie settings

4. Specific Cookies We Use

5. Third-Party Cookies

Some cookies on our website are set by third-party services. These organizations may use cookies to:

• Analyze website traffic and user behavior
• Deliver targeted content
• Measure campaign performance

We do not control these third-party cookies. Please refer to the respective third-party privacy policies for more information about how they use cookies.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

6.1 Cookie Preference Center

You can manage your cookie preferences at any time through our Cookie Preference Center, accessible via:

• The cookie banner that appears on your first visit
• The "Manage Cookies" link in our website footer
• The cookie settings button on this page

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete cookies when you close your browser
• Receive notifications when cookies are set

Please note that blocking or deleting cookies may impact your experience on our website and limit certain functionality.

6.3 Browser-Specific Instructions

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Microsoft Edge: Settings > Cookies and site permissions

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

7.1 Web Beacons

Small graphic images (also known as pixel tags or clear GIFs) that work in conjunction with cookies to track user activity and measure campaign effectiveness.

7.2 Local Storage

HTML5 local storage that allows websites to store data locally within your browser, providing functionality similar to cookies but with larger storage capacity.

7.3 Analytics Tools

We use analytics services that employ various technologies to collect information about website usage, including IP addresses, browser types, and page interactions.

8. Your Rights Under New Zealand Law

Under New Zealand's Privacy Act 2020, you have rights regarding cookies and personal data:

• Right to Information: You have the right to know what cookies are being used and why
• Right to Access: You can request information about data collected through cookies
• Right to Withdraw Consent: You can withdraw your consent for non-essential cookies at any time
• Right to Object: You can object to certain types of cookie usage

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to have your online activity tracked. Currently, there is no uniform standard for how websites should respond to DNT signals. Our website does not currently respond to DNT signals, but you can manage cookies through our Cookie Preference Center and browser settings.

10. International Visitors

If you are visiting our website from outside New Zealand, please be aware that cookies may be transferred to and stored on servers in New Zealand or other countries. By using our website, you consent to this transfer in accordance with applicable data protection laws.

11. Children's Privacy

Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children through cookies. If you believe a child has provided us with personal information through cookies, please contact us immediately.

12. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this policy
• Displaying a prominent notice on our website
• Requesting renewed consent where required by law

We encourage you to review this Cookie Policy regularly to stay informed about our use of cookies.

13. Contact Us

If you have questions or concerns about our use of cookies, please contact us:

14. Additional Resources

For more information about cookies and online privacy, you may visit:

• Office of the Privacy Commissioner (New Zealand): www.privacy.org.nz
• All About Cookies: www.allaboutcookies.org
• Your Online Choices: www.youronlinechoices.com